Clearing customers and bills from database

[Jasp709]

Hi Oscar,

we have been running the system as a trial for a week or so and now I would like to start using fully.

Can I delete the customers and bills etc that we created during the trial but keep the products and categories.

thanks

Steve

[sysme]

Hi Jasp,

Yes, execute C:\SYSME\SGC\limpiadorTpv.exe and select F serie and click delete button. This will delete all sales and then you will be able to delete customers on Sysme Pos.

Regards.

[Jasp709]

Hi Jasp,

Yes, execute C:\SYSME\SGC\limpiadorTpv.exe and select F serie and click delete button. This will delete all sales and then you will be able to delete customers on Sysme Pos.

Regards.

Hi Oscar

I've tried to follow the instruction but I get an error message (see attachment)

thanks,

Jasp

[sysme]

Select "1 serie" and type F in the field

[Jasp709]

Select "1 serie" and type F in the field

Hi Oscar,

tried that as well and still get the error

[sysme]

are you executing the cleaner in the same computer that holds the database??

[Jasp709]

are you executing the cleaner in the same computer that holds the database??

Hi Oscar,

yes I am, I think the problem was I was running the cleaner without starting TPV, as I have tried that and now it works.

Thanks for your help